- How can I connect to eRIA IRB when I am not on campus? (Answer)
- What do I do when I receive a 500 error? (Answer)
- How can I add or retire research personnel through the modification process? (Answer)
- How can I change the PI through a modification submission? (Answer)
- My Sponsor doesn’t appear in the eRIA IRB Application, what do I do? (Answer)
- When do I start using the new eRIA IRB on-line protocol submission system? (Answer)
- My study is approved. Do I have to use eRIA? (Answer)
- Why can't I see a protocol when I search for it? (Answer)
- How can I share my protocol with someone who is not named as a Research Personnel on the protocol? (Answer)
- How can I designate who will receive correspondence that is associated with the protocol? (Answer)
- I want to submit a Modification but I don't see that as an option when I hover over my protocol number and then choose "Create New." Why can't I create a new Modification? (Answer)
- I started filling out an IRB Application, I saved it, and now I can't find it. How can I find my protocol? (Answer)
- What happens to Minimal Risk Studies/approved prior to July 25, 2017?
- What happens to Greater Than Minimal Risk Studies approved prior to July 25, 2017?
1. How can I connect to eRIA IRB when I am not on campus?
If you are off campus or otherwise not connected to the Princeton University network, to use eRIA you
must use a VPN connection.
- If you are not connected to the Princeton University network via a VPN connection, you might get an error indicating there is a “DNS error”, “DNS address cannot be found” or you simply cannot connect.
- To set up a VPN connection you can call the Support and Operations hotline (OIT Support) at
- You can also go to the website remote.princeton.edu and download the VPN client.
o Please choose “Install Connect Tunnel” if you are working on PC or Mac.
o When you install the Connect Tunnel you will be prompted to reboot after installation.
o You may be prompted to install Java, please install this if necessary.
o Instructions for an iPad are HERE.
If you have any issues installing the Connect Tunnel, contact the OIT Support and Operations at
(609) 258-4357 (8-HELP) or e-mail: email@example.com
Please remember for all off campus VPN connections you will be prompted to use Duo authentication.
Also remember when using a VPN connection there is no indication at log in time to indicate that a
Duo authentication is needed, but a Duo ping will be sent to your mobile device. (Back to top)
2. What do I do if I receive a 500 Error?
Clear the cache in your brower
o Cache is data that is collected in your web browser (examples are browsing history,
download history, downloaded images and files, cookies).
o For Internet Explorer, Firefox or Chrome, you can clear your cache by pressing Control-
Shift-Delete on your keyboard.
o For Safari choose the Safari menu option, then click Preferences, then click the Privacy
tab, then choose Manage Website Data, then choose Remove All in the pop up window
o We recommend that you clear your entire cache, meaning your entire history from the
beginning of time.
- Sometimes a 500 Error occurs because you have the wrong web address in your favorites. Please confirm that the URL in your Favorite is https://eria-irb.princeton.edu
- Sometimes a 500 Error will occur when a user switches between Princeton wireless networks (examples are switching between “puwireless” and “eduroam”) and does not close the connection with eRIA when switching. Please log off when done using eRIA. I if this error
occurs, please clear your cache and try logging in again. (Back to top)
These steps may be performed by anyone named as Research Personnel named on the protocol.
1. Find the protocol using QUICK FIND at the top right of the home screen.
2. The protocol number in the Records Found screen, hover over the protocol number with your cursor and menu will appear.
3. Choose CREATE NEW and click on MODIFICATION. This will open the Modification submission package window.
4. CLICK on the Modification form and enter the full name(s) of the researcher(s) you want to add or retire in the “Describe the Modification” section.
5. Fill out additional mandatory questions and LOCK the form by using lock check box in the upper right of the form. This will return you to the Modification Submission Package window.
6. CLICK on IRB Application. CLICK on lock check box to unlock the form. CLICK on Section C: Research Personnel
7. CLICK the yellow add plus sign to ADD individual researchers:
NOTE: YOU CANNOT RETIRE RESEARCHERS. IRB Staff will retire researchers and remove them from the IRB Application for you once you submit your Modification.
8. When you have completed adding researchers, lock the form by using the lock check box. This will automatically save and close the form and return you to the Modification Submission package window.
9. When you are ready, please CLICK the Submit button and the submission will be directed to either your PI or the IRB depending on the selections you made on the PI Assurance section of the Modification form.
When you are finished with the above, you would then have to complete the Modification submission and submit it” (Back to top)
4. How do I change the PI through the modification process?
These steps may be performed by any Research Personnel named on the protocol.
- Find the protocol using QUICK FIND. Hover over the protocol number and choose CREATE NEW MODIFICATION. This will open a new Modification submission, and will open up the Modification submission package window.
- Click on the PERSONNEL MENU option on the left side of the screen.
- Then add the new PI by clicking the ADD button that is in the blue bar on the right side of the screen.
- Click the PI radio button next to the new PI. Then click SAVE. This will move the new PI to the top of the list in the Personnel screen.
- Then if the former PI is no longer associated with the study, remove them by clicking REMOVE next to their name on the right side of their name.
- Click SAVE, and you changes will now be reflected in the IRB Application that is associate with this Modification submission that you created with Step 1 of these instructions.
When you are finished with the above, you would then have to complete the Modification submission and submit it, and have the Modification reviewed and approved by the IRB to have the PI truly changed. Please see page 10, “Modify an Approved IRB Application”. (Back to top)
5. My Sponsor doesn’t appear in the eRIA IRB Application, what do I do?
Send an email to the following address – firstname.lastname@example.org . The subject line of the email should be “Adding a Sponsor for an IRB submission”. In the email, please include the name, address, phone number and email address of the sponsor and whether the sponsor is a Federally funded entity. Once the sponsor is added to the Coeus database, it will take one day for the eRIA system to be updated with that information. (Back to top)
7. My study is approved. Do I have to use eRIA?
Yes, as of July 25, 2017, eRIA is required to submit all new studies. Training resources can be found at eRIA Help Guides. eRIA trainers can also prove one-on-one assistance if you like. (Back to top)
8. Why can't I see a protocol when I search for it?
You may not have been named as Research Personnel on the protocol. Please contact your PI to see if you have been named as Research Personnel, and if you haven’t, please have your PI submit a Modification to get you added to the protocol as Research Personnel.
(Back to top)
9. How can I share my protocol with someone who is not named as a Research Personnel on the protocol?
Find your protocol using Quick Find. Once you have found it, hover over the protocol number and choose the option “Forward”. Then you will see an Compose Email window, this will allow you to send a read only version of your IRB Application to anyone who can log onto the Princeton University network. (Back to top)
10. How can I designate who will receive correspondence that is associated with the protocol?
Please use the field in Section C. Research Personnel that is labeled “Role in Research”. Please add the description “Primary Contact for IRB” in the Role in Research field. Also, please check the flag “Email Communication” in Section C as well. Email Communications should be checked for the primary contact and also anyone who wishes to be cc’ed on emails that are directed towards the primary contact. If you don’t designate the person, the IRB will not include them in the correspondence. (Back to top)
11. I want to submit a Modification but I don't see that as an option when I hover over my protocol number and then choose "Create New." Why can't I create a new Modification?
Please check to see if there is a Modification that has already been submitted to the IRB but not yet reviewed that is associated with your protocol. Once you have submitted a Modification you cannot submit another until the IRB makes a decision on the one that is currently being reviewed. (Back to top)
12. I started filling out an IRB Application, I saved it, and now I can't find it. How can I find my protocol?
There are a couple different ways you can find it, if you remember your protocol number or the title you gave it, then you can type either of those into Quick Find that appears on the top right hand side of the Home screen. You can also click the “Search For Items” menu option and then search by PI, or your name. Click on the word Human Protocol, then you will see the Available fields to search by. Please note that Record Number = Protocol Number and Record Personnel will search through anyone who is currently named as Research Personnel in the IRB Application. (Back to top)
13. What happens Minimal Risk Study Approved prior to July 25, 2017?
Researchers with approved IRB protocols that are deemed Minimal Risk, may choose to use the electronic system at the time of the next submission, or they may continue submitting paper based modifications, continuing reviews, closures, and reportable new information submissions to the IRB for the life of the study. Please contact the IRB Office for paper forms. (Back to top)
14. What happens to Greater Than Minimal Risk Approved prior to July 25, 2017?
Researchers with approved protocols deemed Greater Than Minimal Risk must use the electronic system for all submissions associated with the approved protocol or at the time of the first continuing review, whichever comes first. (Back to top)